Refund Policy

At Sacramento Imaging, customer satisfaction is our number one priority. We do offer Return and Refund Policies and want to make them as generous and transparent as possible. If you have questions about any of the below, please feel free to ask us and we will be happy to explain them to you before you pay for your service.

If you are 15 weeks or more and we cannot determine the gender, you can come back for another gender check at no charge.
The sonographer will determine if there is a need to reschedule another appointment while you are at Sacramento Imaging.
Sometimes your baby does not cooperate (facing backwards, hands/feet covering face). Even though this is not anything we have control of, we offer to have you come back an additional time at no charge. If another appointment is necessary it will be only $35 the 2nd time and each time thereafter till we can take pictures of your baby face.

If you are not satisfied with the quality of the images, you must inform the sonographer before you leave the facility in order to make another appointment.

NO refund is offered once service is rendered unless specified by the technician during your visit.

If you book your come back session and don’t show up or call to reschedule/cancel at least 4 hours in advance, you forfeit your right for free come back.